Refund policy

Simply AutoWorks – Cancellations, Returns, Refunds, Shipping and Warranties

⏱️ Cancellations

• Orders must be canceled within 30 minutes of placing.
• A 5% fee applies for credit/debit card & PayPal orders.
• An 8% fee applies for Shop Pay Installments.
• Custom/built-to-order products cannot be canceled once production begins.

📦 Returns

• Must be requested within 1–2 days of delivery.
• Item must be new, unused, uninstalled, and in original packaging.
• Must include proof of purchase + photos of the item.
• A 10% restocking fee applies to all returns.
• ❌ Returns are not accepted if the wrong part was ordered. Please confirm fitment before buying.

🚫 Non-Returnable Items

• Custom/built-to-order products
• Software licenses & calibration files
• Electrical items (tuners, sensors, modules)
• Air filters & consumables
• Discounted/clearance items
• Gift cards

💳 Refunds

• Processed after inspection of the returned item.
• Refund issued to the original payment method.
• Bank/credit card processing times may vary.

🚚 Shipping

• In-stock items ship within 2–3 business days.
• Tracking number provided within 1 business day of shipment.

🛠️ Warranties

• Warranty claims must be made directly with the manufacturer.
• Simply AutoWorks will assist with documentation, but final approval is at the manufacturer’s discretion.

👉 For all return or order inquiries, contact us at:
📧 sales@simplyautoworks.com